Discounts on web sales start at 5% on orders over £500 and 7.5% on orders over £1000 (excluding VAT and delivery). These are applied automatically to orders.
We endeavour to maintain the correct pricing on the website at all times, however, on occasions, a product price or delivery price may be incorrect. If this is the case the difference will either be requested or refunded, and a full refund will be offered.
Some products (such as paints) are custom made to order. Therefore once the product has been made we are unable to offer a refund. Refunds of regular products are available, however, there may be a restocking fee. Please see our Terms and Conditions for more information.
Please visit the Online Account page if you wish to create a website account to track orders and save products in your basket. You will be offered the opportunity to create an account or log in when proceeding to the checkout.
If you are looking to buy large quantities of materials then it may be worth discussing a trade account.
Discounts are based on total order value and your purchase history over time so don’t feel obliged to buy more than you need of any one particular product. Please take the time to fill out the account form below – particularly for trade customers and/or larger ongoing projects – and one of our team will get in touch to continue the conversation. We won’t spam you with flyers, offers or e-mails. Alternatively, speak to one of our team on 01208 79779.
Trade Terms and Conditions apply and please note we will require at least two trade references and terms would be limited for your first few transactions.
We are now offering trade account customers pricing on the website. Please get in touch if you would be interested in logging into the website to see your pricing.